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Shipping & Return Policy

Moyo Moyo ships globally. Domestic and international shipments occur from the UK. We will send you an order confirmation by email. Undamaged goods can be returned within 14 days of receipt to receive a refund or exchange. Please email support@moyomoyo.co.uk to organise returning your item.

How Long Will It Take To Process My Return?

Once we have received your package, your refund will take place within 14 working days.

Please note that your banking institution may require additional days to process this transaction to your account once they have received the funds from us.

Cancelling Or Changing An Order

Please contact us as soon as possible by sending an email to: support@moyomoyo.co.uk
If we have not yet shipped your item we will be more than happy to alter you order.

Moyo Moyo Warranty

No mass production here!

Each Moyo Moyo product is hand made and has its own beautiful and unique qualities. We consider them quirks of each artisan, but if you are dissatisfied with your product we are happy to refund or exchange your item.

Payment Method

We currently accept Paypal. If you are unable to use this form of payment please email: support@moyomoyo.co.uk

Importation Fees

Importation fees include all landed costs (duty and taxes, brokerage charge enforced by the customs) that are associated with shipping our products to your international location. These fees may apply in your country.

Questions

If you have any questions or just want to say Hi please email: amy@moyomoyo.co.uk

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